{"id":3809,"date":"2025-11-03T15:06:34","date_gmt":"2025-11-03T14:06:34","guid":{"rendered":"https:\/\/kronika.um.ostroleka.pl\/?p=3809"},"modified":"2025-12-29T15:50:47","modified_gmt":"2025-12-29T14:50:47","slug":"voicebot-zatrudniony-w-ratuszu","status":"publish","type":"post","link":"https:\/\/kronika.um.ostroleka.pl\/index.php\/2025\/11\/03\/voicebot-zatrudniony-w-ratuszu\/","title":{"rendered":"Voicebot &#8222;zatrudniony&#8221; w ratuszu"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"796\" src=\"https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot-1024x796.jpg\" alt=\"\" class=\"wp-image-3810\" srcset=\"https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot-1024x796.jpg 1024w, https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot-300x233.jpg 300w, https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot-768x597.jpg 768w, https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot-1536x1194.jpg 1536w, https:\/\/kronika.um.ostroleka.pl\/wp-content\/uploads\/2025\/12\/3listopada-voice-bot.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Urz\u0105d Miasta Ostro\u0142\u0119ki wprowadzi\u0142 eksperymentalnie now\u0105 form\u0119 obs\u0142ugi telefonicznej \u2013 <strong>VoiceBot,<\/strong> kt\u00f3ry ma zast\u0105pi\u0107 tradycyjn\u0105 obs\u0142ug\u0119 po\u0142\u0105cze\u0144 telefonicznych. Jest to nowoczesne rozwi\u0105zanie, kt\u00f3re <strong>ma usprawni\u0107 komunikacj\u0119 z urz\u0119dem<\/strong> i zwi\u0119kszy\u0107 dost\u0119pno\u015b\u0107 informacji dla mieszka\u0144c\u00f3w. Inteligentny bot rozpoznaje mow\u0119, rozumie kontekst i odpowiada w czasie rzeczywistym. System prowadzi rozmowy g\u0142osowe z u\u017cytkownikami, udziela informacji, przyjmuje zg\u0142oszenia i realizuje proste zadania.<\/p>\n\n\n\n<p>Rozwi\u0105zanie pomaga szybciej i  bardziej intuicyjnie po\u0142\u0105czy\u0107 z w\u0142a\u015bciwym pracownikiem lub wydzia\u0142em, <strong>niezale\u017cnie od pory dnia czy liczby dzwoni\u0105cych os\u00f3b<\/strong>. Dzi\u0119ki temu kontakt z urz\u0119dem stanie si\u0119 wygodniejszy i bardziej efektywny.<\/p>\n\n\n\n<p>Wprowadzenie tego rozwi\u0105zania to krok w stron\u0119 cyfrowej transformacji i poprawy jako\u015bci obs\u0142ugi mieszka\u0144c\u00f3w, z wykorzystaniem nowych technologii wspieraj\u0105cych codzienn\u0105 prac\u0119 urz\u0119du.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nowa us\u0142uga w Urz\u0119dzie Miasta &#8211; rozmowa z botem.<\/p>\n","protected":false},"author":6,"featured_media":3810,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"pgc_sgb_lightbox_settings":"","footnotes":""},"categories":[521],"tags":[684,685,683],"class_list":["post-3809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-521","tag-bot-w-ratuszu","tag-bot-w-urzedzie","tag-voice-bot"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Voicebot &quot;zatrudniony&quot; 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